Our Story
Blu was born from a desire to provide Western New York with a spa and salon that felt truly relaxing. No worries, no pretension - just a comfortable, tranquil environment where you can be pampered and experience the highest quality salon, aesthetic, and spa treatments.
Whether you are a regular client or it’s your first time visiting us, we hope that you’ll experience the air of warmth, friendliness, and serenity that infuses every service we offer.
We look forward to seeing you at the comfort of Blu.
What To Expect
1
Please arrive 15 minutes early for your spa service so you may enjoy the peace and tranquility of our relaxation room prior to your appointment.
2
We provide a robe and sandals for our guests who are experiencing a spa treatment. Most people choose to wear nothing under their robe, but you are welcome to wear what makes you comfortable. Our service providers offer professional draping to ensure your comfort.
3
Our spa and relaxation room are meant for peace and quiet. Please turn off your cell phone and be mindful of other guests to maximize your tranquil spa experience.
Rewards Program
Becoming a rewards member is free! The next time you come to Blu, just provide us with some basic personal information and start earning points instantly!
Ways to Earn
- For every $1 spent on services you receive 1 point.
- Refer a friend to earn an extra 500 points.
Perks
- When you reach 500 points, redeem them for $25 off.
- Get 10% off the week before or the week after your birthday.
Payment Plans
Buy Now. Pay Monthly. Let your money go further and take better control of your cash flow when you pay in smaller, more manageable monthly installments with Cherry.
Choose from 3, 6, 12, 18, or 24 month payment plans with some qualifying for 0% APR options. Thanks to Cherry’s fast approval process, you’ll be enjoying your purchase in no time - all you need is your state ID and mobile phone number to get started. After approval, manage payment options and stay in control with 24/7 access to Cherry’s self-serve patient portal.
Eligible services include, but are not limited to Hair extensions. Injectables, Laser Hair Removal, Skinpen & Spa Memberships.
Our Team
Cancellation Policy
We highly recommend scheduling your appointment ahead of time to ensure your desired time is available. Please be aware that a credit card number is required to reserve your appointment.
We understand that sometimes extraordinary circumstances are unavoidable, and you may need to change your schedule. We kindly ask that you give us 24 hours’ notice if you cancel your appointment. If 24 hours’ notice is not given, you will be charged up to 100% of your service fee. Missed appointments or “no shows” are subject to a charge in the amount of the full service.
Cancellations and “no shows” leave gaps in our schedules that cannot be filled without timely notice. This notification courtesy enables us to schedule another client and, in turn, maintains a higher availability of services for you as well as others.
Due to scheduling commitments to other clients’ schedules, we may need to reschedule any appointment for which you are more than 10 minutes late. If you arrive to a scheduled appointment late, you will only be taken for the allotted appointment time due to our service providers' busy schedules, resulting in a full charge of this appointment type.
We hope you understand the need for these policies. If you have any questions, please don’t hesitate to ask.